#Zoom web portal account management how to
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When you’re ready to delete a deceased loved one’s Zoom account, you’ll need to contact Zoom support.

#Zoom web portal account management how to

How to Delete a Deceased Loved One’s Zoom AccountĬlosing a deceased loved one’s Zoom account is relatively simple, as long as you have several pieces of information to provide Zoom support. Follow the steps outlined in the section above to delete your account. If you want to delete your account, you can do so once your subscription has been canceled. Request a refund if your account shows that you’re allowed a refund. Once your subscription is canceled and you no longer have access to it, your cloud content becomes inaccessible, as well.ĭownload all recorded content on the cloud to your device or upload it to a secondary cloud storage system you utilize. Unless you’re canceling your plan the day before you’ll be charged, you’ll probably have several days to take care of business, such as downloading cloud content.

#Zoom web portal account management download

If you don’t want to complete this step, simply click, “No Thanks.” Step 8: Request refund and download cloud content If you want, you can select the reason you’re canceling your subscription. Step 7: Submit optional feedbackĪ final pop-up box will appear asking for feedback.

The remaining time you’ll have to download recorded Zoom meetingsĬlick the “Cancel Subscription” button one final time to confirm your request.

A warning as to the last date you’ll have to use your Zoom account.Once you click “Cancel Subscription,” a pop-up box will appear asking you to confirm your request. To the right of the plan name and status, you’ll see an option to “Cancel Subscription.” Click this to proceed. If you only see one subscription listed, you only have one active subscription to choose from. Once clicked, you’ll see all the subscriptions you have set up. Once you’re looking at the billing page, select the “Current Plans” tab. » MORE: This is the modern way to prepare for tomorrow. Once you’re logged in, click on “Account Management.” From here, select the “Billing” category. Step 3: Navigate to Billing from Account Management You can’t do this from the desktop extension or app. In order to cancel your subscription, you must be signed in on the web portal. This will show up during the cancelation process. You may also be eligible for a refund for the remaining time. If you signed up for a paid plan on your own, you can cancel your subscription and termination will occur immediately.

If you signed up through a direct sales quote, you can cancel, but your subscription ends at the end of the subscription term indicated on your sales quote. Step 1: Determine what type of subscription you haveĭepending on the subscription type, your paid subscription will end differently.

#Zoom web portal account management free

After that, deleting your account is just as simple as canceling a free account. Once you confirm, you’ll be automatically redirected to the Zoom homepage, and a small green box will appear at the top of the page that says, “Terminate your account success.” How to Cancel Your Own Paid Zoom Planīefore you can delete your account, you have to cancel your paid subscription. Step 4: Confirm terminationĪ pop-up screen will appear asking whether you want to terminate your account. If you’re ready to delete your account, click this button. You’ll also find the option to terminate your account on this page. Your account profile page contains information related to your Zoom account, such as whether you have a free or paid version, the account number, and the max number of people that can join a Zoom call with you. From here, click on your account profile. Hover over the navigation menu and click on the “Account Management” option. Step 2: Access “Account Management” from the Navigation menu You can’t complete the following steps on the computer extension or app. Make sure you’re signing in to the actual web portal for this operation. If it’s the email address you’re missing, you won’t have many other options since without it you can’t sign in.

#Zoom web portal account management password

If you don’t have your password, then you can reset your password during the login process. This requires you to have the email associated with your account and the password you set up. To delete the account on your own, you’ll have to be signed in. » MORE: Easy as 1-2-3, make an online will in minutes.